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About our company:
PJS&P Associates is a full service risk management and claims investigative firm.
This company was created to serve the needs of insurance carriers, public
entities, and third party administrators.
We provide a service product that is professional, responsive, and cost
effective for our clients. We have the capability to specialize our services to
satisfy the specific needs of our clients.
Our founder, Preston Smith, has over three decades of insurance investigative
experience. We have the added value of providing resources that have both
national and international affiliations. We are also well versed dealing with
claims that involve laws of the land and laws of the seas.
PJS&P Associates puts a premium on customer services. Our customers are the most
important components of our business. As a relatively small vendor we rely
strongly on word of mouth advertising while making sure that all of our
customers are satisfied. We pay attention to detail. We listen to our customer
instructions and follow procedures. As investigators, providing our customers
with the products that will allow them to make informative, fair and objective
decisions is part of our mission statement overall. As service partners we
consider ourselves an extension of our principal and we realize that our
professional conduct should reflect that relationship. Our dedication to the
profession is demonstrated in our work product and reporting.
Our core product is to provide the following;
24/7 claim services
Same day contact with client/claimants/witnesses
First reports within 10 working days or sooner
Aggressive subrogation/recovery/salvage pursuits
Recommendations for control of indemnity and expenses
Management oversight when requested or recommended
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